When you purchase our merchandise, you will need to provide personal information like your name, email address, shipping and billing addresses. This will be stored securely. We use Big Cartel as our external purchasing provider. You can read their privacy statement here.
Shipping addresses and telephone numbers (for tracked orders only) are shared securely with Big Cartel so that we can package and dispatch merchandise to you.
When you buy from us, you will need to provide payment details using a card payment, processed by Stripe.
Your payment details are processed and stored securely by the payment providers named above. TSH does not process or store your card or bank account details. Read about Stripe’s privacy policies here.
We collect this information to:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
From 25 May 2018, email addresses provided during the purchase process will only be used to contact you about your purchase. This includes automated emails from Big Cartel, for example, confirming a purchase.
When we send out any marketing information, we will only send to those who have signed up to receive our newsletters. You can unsubscribe from this service at any time and your personal information (i.e. your name and e-mail address) will "be forgotten" (permanently deleted from our database).
We use Wix ShoutOut to send all marketing e-mails and newsletters.
Wix.com provides us with the online platform that allows us to sell our products to you and provide you with our free services. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
We also use the following services to help present the content on TSH:
– Google Analytics - https://www.google.com/analytics/terms/us.html
We may use software tools, such as Google Analytics, to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, the location (country & city) of the user and the gender and age of the user. This information is kept in a general form and only used to gauge the interests and audience engagement regarding TSH’s site content. This information can only be accessed by the editor at TSH and wil not be sold, or traded, to any third parties.
Last updated on 23 May 2018.